.png){kind=small}
Payment
Get help with payment methods, billing issues, refunds, and secure transactions.
Are my payments secure?
Your personal and financial data is securely transmitted via SSL encryption, accessible only to our payment system. Arc prioritizes data confidentiality and does not share it with unauthorized third parties. For more details, please refer to our Priv
Where can I find my invoice?
Once your order is placed, you will receive a confirmation e-mail containing your order details.To request an invoice for your purchase, reach out to our dedicated support team at:[email protected]
Why has my payment been cancelled?
If you receive a notification that your credit or debit card or other payment method has been declined, we urge you to check if the entered payment information is correct.All payments on our website are processed through Shopify Payments, which regul
When will my refund be processed?
Refunds are usually processed within 3 to 5 business days, with the funds being returned to the original payment method. The time it takes for the refund to appear in your account may vary based on your payment provider’s processing times.