Are customs fees covered by Arc?Updated 4 months ago

The purchase price of orders to shipping destinations outside the USA and the EU does not necessarily include duties or additional fees associated with customs clearance. 

We do our best to ensure that there are no additional customs charges or fees for our customers, however, at this time, we cannot guarantee this as it mostly depends on the customs office in the receiving country.

You can refer to our Shipping Policy for more information.